The Site links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Simucase is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website you visit through a link or advertisement on Simucase.
Non-Personally Identifiable Information We Collect About You
Even if you do not register with Simucase, we collect non-Personally Identifiable Information about your use of our Site, special promotions and newsletters.
Your browser software can be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookies, certain functions and conveniences of our Site may not work properly but you do not have to accept our cookies in order to productively use our Site. We do not link non-Personally Identifiable Information from cookies to Personally Identifiable Information without your permission.
Personally Identifiable Information We Collect About You
Newsletters & Emails to You
At registration and at various times as you use Simucase, you will be given the option of receiving recurring informational/promotional newsletters via email from Simucase and/or directly from third parties. At the time you sign up for our email newsletters or any time thereafter, you can choose to opt-out of receiving additional promotional emails from Simucase.
In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the "send" button. You will then be unsubscribed from that newsletter within two to three business days. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within Simucase. If you are experiencing difficulties with our automated unsubscribe service, you can email Simucase Customer Service at webmaster@SimuCase.com. SimuCaseTTM Customer Service will unsubscribe you from that newsletter in two to three business days.
In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the website of a third party which, acting on behalf of Simucase (see “Disclosure to Website Service and Content Contractors”, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to its proper destination; this re-direction process will not be apparent to you.
When you use Simucase's "Email a Friend" function, Simucase emails the article or other content you designate to your friend's email address and lists your email address as the sender. Simucase uses the friend's email address only for the purpose of sending your friend the email you requested. While we store both email addresses, we do not use them for any other purpose unless disclosed to you at the time you send the email.
Emails You Send to Simucase
Chat Rooms and other Public Forums
As a service to our users, Simucase features chat rooms and other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by medical or healthcare experts.
Any information shared (including Personally Identifiable Information and your personal health information (“Personal Health Information”)) that you reveal in a chat room, message board, "Ask The Expert" posting or online discussion is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable Information or Personal Health Information in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.
Profile Information – Professional Network
We collect user information when you fill out a profile. A complete profile includes professional information such as: job title, education, qualification, skills, etc. This helps site members, corporate partners, recruiters, and other professional entities connect with one another.
From time to time the Simucase market research department, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our Site, our Corporate Partners and opinions on important healthcare issues, through email invitations, pop-up surveys and online focus groups.
When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, aggregate information of the survey results is reported to the sponsor in a way that does not specifically and individually identify your Personally Identifiable Information. Personally Identifiable Information collected through market research will only be used by Simucase and its operations contractors and will not be given or sold to a third party without your consent.
Information Collected by Third Parties Not Acting on Simucase Behalf
Disclosure of Your Information
We may disclosure your Personally Identifiable and Non-Personally Identifiable Information as described below.
- To comply with reporting requirements set forth by universities or associations whose credits are offered;
- In certain cases where membership is purchased by a third party, university or department, to comply with reporting requirements from that third party, university of department;
- To an Employer, Faculty Member or Organization who has purchased a group of memberships. This can include but is not limited to case selection, Simucase scores, and student/professional transcripts.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.
- In special cases, such as a physical threat to you or others;
- To comply with arrangements made with our corporate partners; or
- In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order.
Disclosure of Aggregate Information
Simucase may provide aggregate information to third parties. For example, we might inform third parties regarding the number of users of our Site and the activities they conduct while on our Site. We might also inform a company (that may or may not be an advertiser on our Site) that "30% of our users live east of the Mississippi" or that "25% of our users are in private practice." Depending on the circumstances, we may or may not charge third parties for this aggregate information. We require parties with whom we share aggregate information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
How Simucase Handles Privacy and Security Internally
Listed below are some of the security procedures that Simucase uses to protect your privacy:
- Requires both a personal username and a password in order for users to access their Personally Identifiable Information.
- Uses firewalls to protect information held in our servers.
- Utilizes Secure Socket Layer (SSL) encryption in transmitting Personally Identifiable Information to our servers. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption.
- Closely monitors the limited number of Simucase employees who have potential access to your Personally Identifiable Information.
- Backs up our systems to protect the integrity of your Personally Identifiable Information.
- Despite Simucase's efforts to protect your Personally Identifiable Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet will be intercepted.
Updating Your Information and Contacting Simucase
Updating Your Personally Identifiable Information
Simucase tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes.
Removing your Personally Identifiable Information
If you have a complaint or problem, please email us at firstname.lastname@example.org. Our customer service department will forward your complaint to the appropriate internal Simucase department for a response or resolution. We try to answer every email within 48 business hours, but we may not always able to do so. If you want to (1) delete your Personally Identifiable Information from our systems, (2) update the Personally Identifiable Information that you have provided to us, or (3) change your preferences with respect to marketing contacts or other activities; please email us at email@example.com.
If you do not receive adequate resolution of a privacy related problem, you may write to Simucase's Privacy Help Desk at:
12333 Sowden Rd Ste. B. #79931
Houston, TX 77080-2059
Limitations on Removing or Changing Information
Upon your request, we will delete your Personally Identifiable Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Simucase from our servers.
Cancellation of your Simucase Membership
You may cancel your Simucase Membership, effective the next billing cycle by changing your auto-renewal preference in your account settings or contacting our Customer Service Department via telephone at 855-747-9547.
We comply with the California Online Privacy Protection Act of 2003, California Business and Professional Code 22575 - 22579. If you are a California resident, we will, upon your written request, provide you with: (a) the names and addresses of all third parties to which we have disclosed your Personally Identifiable Information during the preceding year for direct marketing purposes (if any); (b) the categories of information we disclosed to third parties for direct marketing purposes during the preceding calendar year; and (c) if the nature of the third party direct marketer’s business cannot be reasonably determined by the third party’s name, examples of the products or services marketed. In order to obtain this information, please contact us by email at: webmaster@SimuCase.com, or by mail at:
12333 Sowden Rd Ste. B. #79931
Houston, TX 77080-2059